WorkHistoryAILegal & Terms
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Terms of Service

Last Updated: November 4, 2026

1. Acceptance of Terms & Service Overview

By creating an account, accessing, or using WorkHistoryAI (across our web application and mobile applications), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. If you do not agree to these Terms, do not access or use the service.

WorkHistoryAI provides a private, evidence-grounded career intelligence platform structured around 1. My Career → 2. My Opportunities → 3. My Applications, enabling you to upload career documents, validate reusable Career Fragments (career_fragments), evaluate job postings, and assemble tailored application materials.

2. Career Truth Architecture & AI Output Disclaimer

The model proposes; you confirm; WorkHistoryAI stores career truth.

  1. Generative AI Processing & Mandatory Human Review:
    • WorkHistoryAI uses generative artificial intelligence to parse uploaded documents (up to 100 MB), conduct guided chronological career interviews in My Career Explorer (reviewing roles from oldest to newest, including multi-year projects and contract renewals), synthesize My Career Inventory snapshots, evaluate multidimensional My Match fit, and draft My Mosaic plans, My Application Packages, My Resumes, My Cover Letters, and Application Question answers.
    • AI models can hallucinate, misinterpret context, or produce incomplete or inaccurate statements. Although WorkHistoryAI restricts factual generation to user-approved Career Fragments (is_approved = true) and automatically revokes approval if an approved fragment is edited, you are solely responsible for reviewing, fact-checking, editing, and verifying the accuracy, completeness, and truthfulness of every approved fragment, résumé, cover letter, and application answer before submitting or sharing it with any employer, recruiter, or third party.
  2. Distinction Between Facts, Synthesis, Preferences & Hypotheses:
    • Unreviewed document extractions, Career Explorer conversation transcripts, My Career Inventory syntheses, My Coach suggestions, private My Career Preferences, and R&D/hypothesis claims are analytical aids and do not constitute verified career facts unless and until promoted and approved by you as canonical career_fragments.
  3. No Guarantee of Employment or Hiring Outcomes:
    • WorkHistoryAI is a career-intelligence and document-preparation tool—not an employer, staffing agency, or recruiting service.
    • Multidimensional My Match evaluations, interview probability signals, and coaching recommendations are informational estimates only. WorkHistoryAI makes no representations, warranties, or guarantees regarding job availability, interview invitations, hiring decisions, compensation, or career outcomes.

3. Subscription, Pricing & Billing ($29/month)

  1. WorkHistoryAI Pro Subscription:
    • WorkHistoryAI Pro is offered as a recurring monthly subscription at $29 per month ($29/month), linked strictly to your authenticated user account (/account/billing).
  2. Billing Cycle & Cancellation:
    • Subscriptions automatically renew each month unless cancelled prior to the start of the next billing period.
    • You may manage your subscription status, reset your career data, or permanently delete your account at any time from your Account settings (/account/billing and /account/delete).
  3. Refund Policy & Fair-Use Quotas:
    • Except where required by applicable law, monthly subscription charges are non-refundable once a billing cycle has commenced.
    • To protect platform reliability and prevent automated abuse, high-cost AI generation, document parsing, and web-search endpoints enforce per-account and per-endpoint rate limits.

4. User Content, Ownership & License

  1. Your Ownership:
    • As between you and WorkHistoryAI, you retain full ownership of the original career documents you upload (My Files), your approved Career Fragments, your My Career Inventory snapshots, your private My Career Preferences, and the tailored résumés, cover letters, and application answers generated for your account.
  2. Limited License to Operate the Service:
    • You grant WorkHistoryAI a limited, non-exclusive, revocable license to store, parse, index, and process your uploaded files and career records solely as necessary to provide, secure, and maintain the WorkHistoryAI service for your account in accordance with our Privacy Policy.
  3. Your Representations & Third-Party Rights:
    • You represent and warrant that you have the lawful right and authority to upload all documents, career narratives, and job descriptions submitted to your account, and that your submissions do not violate any third-party intellectual property rights, non-disclosure obligations, classified/restricted government obligations, or third-party privacy rights.

5. Acceptable Use & Platform Integrity

By using WorkHistoryAI, you agree NOT to:

  1. Upload Malicious or Exploitative Payloads: Upload executable files, malware, encrypted or password-protected archives, decompression bombs, macros, ActiveX controls, XML entity payloads, or malformed PDFs/DOCX files designed to exploit document parsers, worker processes, or storage infrastructure.
  2. Violate Third-Party Privacy: Upload Personal Identifiable Information (PII), résumés, or private employment records of other individuals without their explicit authorization.
  3. Bypass Security, Rate Limits, or SSRF Controls: Use job URL ingestion (/api/jobs/*) to probe internal, private, or link-local networks; attempt to bypass server-side authentication, Row-Level Security (RLS), or Redis rate limiters; or scrape, reverse-engineer, or automate API calls outside the provided interfaces.
  4. Misuse Integration Keys or Third-Party Platforms: Share your LinkedIn Easy Apply integration keys (/account/integrations/linkedin) with unauthorized third parties, or use integration tooling in violation of any third-party job board's or employer platform's terms of service.

Violations of Acceptable Use may result in immediate revocation of integration keys, suspension or termination of your account without refund, and reporting to relevant authorities where appropriate.

6. Account Security, Data Reset & Account Deletion

  1. Account Credentials: You are responsible for safeguarding your account login credentials and integration keys, and for all activity occurring under your account.
  2. Data Export, Reset & Deletion Controls:
    • You may export your structured career records and file manifest at any time via My Data Export (/account/export).
    • You may wipe all career data while keeping your login account by selecting Clear Career Data and confirming RESET at Reset or Delete (/account/delete).
    • You may permanently delete your entire account, stored files, and login identity by signing in within the last 15 minutes, navigating to Reset or Delete (/account/delete), and confirming DELETE. Operational details and backup/provider retention boundaries are governed by Section 5 of our Privacy Policy.

7. Third-Party Job Postings & External Links

My Job Search and My Opportunities display and verify job postings sourced from third-party websites and employer career portals. While WorkHistoryAI records the source URL and verification timestamp (last_verified_at), we do not control, endorse, or guarantee the accuracy, legitimacy, safety, or continued availability of any external job posting or employer website.

8. Mobile App Store & Platform Clauses

If you access WorkHistoryAI via a mobile application downloaded from the Apple App Store or Google Play Store:

  • These Terms are concluded solely between you and WorkHistoryAI, and not with Apple Inc. or Google LLC.
  • Apple and Google have no obligation whatsoever to furnish any maintenance, support, or warranty services with respect to the application.
  • Apple and Google are not responsible for addressing any claims by you or any third party relating to the mobile application, including product liability claims, regulatory compliance claims, or consumer protection claims.

9. Disclaimer of Warranties & Limitation of Liability

  1. "AS IS" and "AS AVAILABLE" Basis:
    • WorkHistoryAI is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express, implied, or statutory, including without limitation implied warranties of merchantability, fitness for a particular purpose, non-infringement, uninterrupted availability, or error-free AI output.
  2. Limitation of Liability:
    • To the maximum extent permitted by applicable law, WorkHistoryAI and its operators, affiliates, officers, and licensors shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages—including lost employment opportunities, rejected job applications, loss of income, reputational harm, or loss of data—arising out of or related to your use of or inability to use the service.
    • To the maximum extent permitted by applicable law, WorkHistoryAI's total cumulative liability for all claims arising out of or relating to the service or these Terms shall not exceed the total subscription fees paid by you to WorkHistoryAI during the twelve (12) months immediately preceding the event giving rise to the claim (or $29, if no fees have been paid).

10. Changes to These Terms & Contact Information

We may update these Terms from time to time to reflect new features, operational changes, or legal requirements. When we make changes, we will update the Last Updated date at the top of this page. Continued use of WorkHistoryAI after updated Terms take effect constitutes acceptance of the revised Terms.

For questions regarding these Terms or legal notices, please contact privacy@workhistoryai.com.